Here you can find us: Offices and opening hours
We look forward to attending to you in one of our offices.
| Office | Opening hours |
|---|---|
| Information and ticket office Westbahnhof | Monday to Friday 06:30-19:00 Saturday, Sunday, public holidays 09:00-16:00 |
| Information and ticket office Hauptbahnhof | Monday to Friday 06:30-19:00 Saturday 09:00-16:00 |
| Information and ticket office Floridsdorf | Monday to Friday 06:30-19:00 |
| Information and ticket office Karlsplatz | Monday to Friday 06:30-19:00 |
| Information and ticket office Landstraße (Wien-Mitte) | Monday to Friday 06:30-19:00 |
| Information and ticket office Praterstern | Monday to Friday 06:30-19:00 |
| Customer Centre Erdberg Erdbergstraße 202, 1030 Vienna U3 station Erdberg (exit Franzosengraben) | Monday, Tuesday, Wednesday, Friday 08:00-15:00 Thursday 08:00-17:30 |
| Service Treff Spittelau Spittelauer Länder 45, 1090 Vienna U4 and U6 station Spittelau (exit Josef-Holaubek-Platz) | Monday, Tuesday, Wednesday, Friday 08:00-15:00 Thursday 08:00-17:30 |
Wiener Linien Customer Service
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Do you have questions about your ticket? Have you been found without a valid ticket and have to pay an additional fee? Do you have questions or problems when buying tickets online? Do you have praise, a complaint or a suggestion for us? Whatever concern you have: We are happy to take care of it!
Get in touch with us
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Handle your request online: Visit our Help Center
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Find an office: Offices & opening hours
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Call our service line: +43 1 7909 100