Information for passengers on the U2 between Karlsplatz and Schottentor ("U2 Stammstrecke")
After an intensive preparation phase, Wiener Linien has started full passenger service. We therefore assume that train handling and interaction with the platform screen doors are working well. As with any new system, operation with the platform screen doors must first become familiarised with real passenger operations. As a precautionary measure, Wiener Linien is therefore deploying more staff in the technical and service areas on the U2 Stammstrecke for the first few weeks. Additional staff are also being deployed in the underground control centre.
All doors open automatically
The platform screen doors and the train doors open automatically. Please only open them manually in an emergency.
Do you have questions about your ticket? Have you been found without a valid ticket and have to pay an additional fee? Do you have questions or problems when buying tickets online? Do you have praise, a complaint or a suggestion for us? Whatever concern you have: We are happy to take care of it!
