Top Youth Ticket | Youth Ticket

The Top Youth Ticket is valid on all public transport in the Verkehrsverbund Ost-Region (Vienna, Lower Austria and Burgenland). It is valid on all days including weekends, public holidays and school holidays.

The Top Youth Ticket can be displayed as an e-ticket directly on your smartphone in the WienMobil app or used as a PDF ticket in printed form. If you have purchased the ticket online, you can simply print it out again, for example if your child loses it.

The Top Youth Ticket is valid in conjunction with the student or apprentice ID card.

Pupils:

• Valid for pupils up to the age of 24 (= 24th birthday) who receive family allowance and attend a school within the meaning of the Family Allowance Equalisation Act 1967 (FLAG §30f) at least four days a week (excluding vocational school pupils). These are primarily public schools or public schools with public authorisation.
• Valid for police students in basic training, professional internship I or advanced basic training including service examination (basic police training)
• Place of residence or school must be in Vienna, Lower Austria or Burgenland.
• Valid in conjunction with a student ID showing name, place of residence and place of school or a public transport authorisation card for participants in basic police training

Apprentices:

• Valid for apprentices up to the age of 24 (= 24th birthday) who receive family allowance and require transport at least three days a week.
• Valid for apprentices who are being trained as part of a legally recognised apprenticeship in Austria.
• The place of residence, vocational school or place of training must be in Vienna, Lower Austria or Burgenland.
• Valid in conjunction with an apprentice ID card (WKO) or vocational school ID card with photo or confirmation of apprenticeship/training from the WKO with additional official photo ID

Children up to the age of 6 (i.e. up to and including one day before their 6th birthday) travel free of charge in the Verkehrsverbund Ostregion and do not need a ticket. With Wiener Linien, free travel is also valid until the end of the school year in which the child turns 6. The ÖBB regulations are an exception: Here, the 6th birthday is the cut-off date. Outside Vienna, free transport ends when accompanied by a child who has reached the age of 6.

• The Top Youth Ticket for the upcoming school year is available from mid-August at our offices and at the ticket machines in the underground stations.
• You can buy the ticket a little earlier in the WienMobil ticket shop (web and app). This also has the advantage that you can simply print out the ticket again if it gets lost (this is generally only possible for tickets purchased online).
• At the ÖBB ticket counters and at the ticket machines in the stations
• If you live in Lower Austria or Burgenland, you can also buy the Top Youth Ticket at post offices and postal partners. More information is available from VOR.

There is no right of cancellation. Cancellation, return and exchange are excluded after purchase.

You can convert a Youth Ticket into a Top Youth Ticket by paying an additional fee. Depending on how you have bought the Youth pass, please proceed as follows:

• If you purchased the Youth Ticket in the online ticket shop, it must be changed in the online ticket shop. To do this, you must first purchase an additional Top Youth Ticket. Then please write an e-mail to ticketshop@wienerlinien.at with the request to have the Youth Ticket purchased online cancelled. If you have paid for the Youth Ticket via eps online transfer, we will need your account details for the refund. It is only possible to upgrade from a Youth pass to a Top youth pass in the online ticket shop. It is not possible to downgrade a Top youth pass to a Youth pass. Online tickets can only be upgraded in the online ticket shop.
• If you have purchased the Youth Ticket at one of our offices or at a ticket machine in an underground station, you can upgrade it at one of our offices by paying the difference. It is not possible to downgrade a Top Youth Ticket to a Youth Ticket. 

The Youth Ticket is valid on public transport (network lines) in Vienna, Lower Austria and Burgenland for travelling between home and school or work.

The Youth Ticket can be displayed as an e-ticket directly on your smartphone in the WienMobil app or used as a PDF ticket in printed form. If you have purchased the ticket online, you can simply print it out again, for example if your child loses it.

The Youth Ticket is valid in conjunction with the student or apprentice ID card.

Pupils:

• Valid for pupils up to the age of 24 (= 24th birthday) who receive family allowance and attend a school within the meaning of the Family Allowance Equalisation Act 1967 (FLAG § 30f) at least four days a week (excluding vocational school pupils). These are primarily public schools or public schools with a public programme.
• Valid for police students in basic training, professional internship I or advanced basic training including service examination (basic police training)
• Valid in conjunction with an Austrian student ID showing name, place of residence and school location (place of residence or school location must be in Vienna, Lower Austria or Burgenland)
• In addition, the free travel regulation in Vienna (up to the age of 24) applies on Sundays, public holidays and during school holidays.

Apprentices or participants in the voluntary social year or environmental protection year:

• Valid in Vienna, Lower Austria and Burgenland, as a route ticket on network lines between place of residence and place of training or vocational school. If the place of residence or training centre is in Vienna, all public transport lines in Vienna can be used.
• Valid for apprentices who are completing training in a legally recognised apprenticeship or participants in the voluntary social or environmental protection year up to the age of 24 and receive family allowance.
• Valid in conjunction with the following proof of eligibility:
  • Apprentices: Vocational school ID card or apprentice ID card.
  • Participants in the voluntary social or environmental protection year: ID card issued by the VOR. 

Children up to the age of 6 (i.e. up to and including one day before their 6th birthday) travel free of charge in the Verkehrsverbund Ostregion and do not require a ticket. With Wiener Linien, free travel is also valid until the end of the school year in which the child turns 6. The ÖBB regulations are an exception: Here, the 6th birthday is the cut-off date. Outside Vienna, free transport ends when accompanied by a child who has reached the age of 6.

• The youth ticket for the upcoming school year is available from mid-August at our ticket offices and at the ticket machines in the underground stations.
• You can buy the ticket a little earlier in the WienMobil ticket shop. This also has the advantage that you can simply print out the ticket again if it gets lost (this is generally only possible for tickets purchased online).
• In the WienMobil app
• At the ÖBB ticket counters and at the ticket machines in the stations
• If you live in Lower Austria or Burgenland, you can also buy the Youth Ticket at post offices and postal partners. More information is available from VOR.

Cancellation, return and exchange are excluded after purchase.

The Youth Ticket is not transferable and is only valid in conjunction with a student ID card issued to the student or, in the case of apprentices, with a valid apprentice or vocational school ID card.

Personal details (name, date of birth, postcode, place of residence) are noted on the ticket for verification purposes.

You can convert a Youth Ticket into a Top Youth Ticket by paying an additional fee. Depending on how you purchased the Youth Ticket, please proceed as follows:

• If you purchased the Youth Ticket in the online ticket shop, it must be changed in the online ticket shop. To do this, you must first purchase an additional Top Youth Ticket. Then please write an e-mail to ticketshop@wienerlinien.at with the request to have the youth ticket purchased online cancelled. If you have paid for the youth ticket via eps online transfer, we will need your account details for the refund. It is only possible to upgrade from a Youth Ticket to a Top Youth Ticket in the online shop. It is not possible to downgrade a Top Youth Ticket to a Youth Ticket. Online tickets can only be upgraded in the online ticket shop.
• If you have purchased the Youth Ticket at a ticket office or at a ticket machine in an underground station, you can upgrade it at one of our ticket offices by paying the difference. It is not possible to downgrade a Top Youth Ticket to a Youth Ticket.